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June 10, 2010

Note from the President Feature Article -- To Trust or Not to Trust: That is NOT the Question
We Recommend -- RESULTS Coaching: The New Essential for School Leaders
News -- CFR Resources Just for You!
Upcoming Events -- Calendar of Great CFR Seminars Don't Forget -- CFR Blog

Greetings Colleagues! Frances Shuster, PCC President, Coaching For Results, Inc.
Trust is a paradox. It is sometimes so fragile that it can be easily broken. At the same time, it is the strong bond that holds relationships at all levels, personal and professional, together. How are you feeling about your current levels of trust and trustworthiness? I challenge you to determine one thing you can do immediately to strengthen your trustworthiness while you remain vulnerable in trusting others.
Warmly,
Frances Shuster, PCC President, Coaching For Results, Inc.
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To Trust or Not to Trust: That is NOT the Question By Karen Anderson, PCC
One thing we know for sure is that rarely do high levels of performance exist without high levels of trust! Additionally, the research of Bryk and Schnieder reported in Trust in Schools offers the eye-opening correlate that low achievement always includes low levels of TRUST.
Thus, the question of whether to trust or not to trust is irrelevant. We MUST develop high levels of trust if we want peak performance of everyone in the school environment. And, the standard or expectation begins with us – the school leader.
Megan Tschannen-Moran gives us this definition of trust, “. . . one’s willingness to be vulnerable to another based on the confidence that the other is benevolent, honest, open, reliable, and competent.”
Let’s consider a deeper understanding of the origin and make up of trust. Draw a Venn Diagram of two overlapping circles. Label one circle as “trustworthiness” and the other as “trusting.”
Complete this sentence by naming three words that are synonymous with being trustworthy. “For me, trustworthiness is the same as being __________, ___________, and ___________.”
Perhaps you named synonyms such as dependable, reliable, or one who is able to hold a confidence. Other possibilities might include responsible, honest, or truthful.
Now, do the same for trusting. “When one is trusting, she is __________, ___________, and ____________.”
Hopeful, believing, and naïve may have come to mind. This is where the notion of vulnerability expressed in Tschannen-Moran’s definition emerges. One must have faith, confidence, and even a degree of gullibility to be truly trusting of others.
Where these two circles intersect is where TRUST resides. The goal is to continue to increase this area so that there is more and more overlap. This happens as equal amounts of trustworthiness and trusting grow within a school or organization.
Almost without fail, educators report that one of these concepts is easier to demonstrate than the other. Consider this for yourself. Of “trustworthiness” or “trusting” which is easier for you to do?” My hunch is that you said what most say; “trustworthiness” is easier because it’s about greater control and less vulnerability. There is less risk when being trustworthy over being trusting.
The bottom line, however, is regardless of which is easier, both must be evident for high levels of trust to be present. Knowing this compels us to take the risk to be more vulnerable and to model what we want by trusting others. What are your strategies for increasing the degree of trust in your school? ...with your teachers? . . . with your students?
Byrk, A. & Schneider, B. (2002). Trust in schools: A core resource for improvement. New York: Russell Sage Foundation Pub.
Tschannen-Moran, M. (2004) Trust matters: leadership for successful schools. San Francisco, CA: Jossey-Bass.
Karen Anderson is a founding member of Coaching for Results, Inc. responsible for the Teaching and Learning Services of the organization. Her expertise in working with adult learners in training or coaching is recognized nationally. In 2010 her co-authored book, RESULTS Coaching: The New Essential for School Leaders will be published. For information on Karen and our other coaches, go to www.coachingschoolresults.com and click on “coaches.”

RESULTS Coaching: The New Essential for School Leaders
Kathryn Kee, Karen Anderson, Vicky Dearing, Edna Harris, Frances Shuster
A must read for all school leaders who are serious about achieving long-lasting, transformational school results! RESULTS Coaching: The New Essential for School Leaders, already selected as one of the four National Staff Development Council Book Club Selections for 2011 and published in a joint venture with Corwin Press and the National Staff Development Council, will provide a clear pathway toward highly developed “coach-leader” attitudes, behaviors and skills necessary for 21st century school leaders.
RESULTS Coaching is a leadership model based on coaching relationships with staff members to help them grow as professionals. Built upon the International Coach Federation standards and competencies, this resource for “coach leaders” offers:
- A coaching navigation system for creative thinking and solution finding
- Effective communication methods, such as committed listening, powerful paraphrasing, presuming positive intent, and reflective feedback
- Testimonials of coach-leaders describing the impact of results coaching
- Strategies, tools, and questions for conducting open and reflective conversations
Pre-order RESULTS Coaching: The New Essential for School Leaders here: RESULTS Coaching
Coaching For Results, Inc. is proud to announce this long awaited and soon to be published book authored by five of our very own associates, all CFR Board of Director Officers. Kathryn Kee, Karen Anderson, Vicky Dearing, Edna Harris, and Frances Shuster all certified through the International Coach Federation as Professional Certified Coaches are well-respected in the field of education. All five have spent the greater part of their careers building their own knowledge and expertise in the area of coaching and training as highly regarded and accomplished school leaders, professional coaches, and national leaders of training and professional development. We know this book will have a positive impact on your work as a coach leader! Pre-order today! RESULTS Coaching

CFR Resources Just for You!
You’ve been telling us that you want more from CFR and we’ve heard you! Check out these books authored by CFR Coaches and Trainers. We think you will agree that they are “must have” books for your own libraries.
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Check Out the ALL NEW: RESULTS Coaching: The New Essential for School Leaders
by Kathryn Kee, Karen Anderson, Vicky Dearing, Edna Harris, Frances Shuster - Featured in "We Recommend" above!
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The Elementary Principal’s Personal Coach: Tapping Into Your Power for Extraordinary Leadership by Diana Raney Williams, Essie Hayden Richardson Foreword by Shirley M. Hord
The guidance and inspiration principals need to take on the challenges of leadership!
Perfect for principals to use on their own or as part of formal professional development, this resource provides scenarios for rich conversations to strengthen a leader’s capacity for problem solving and handling the day-to-day challenges of the elementary principalship.
Each chapter focuses on an ISLLC standard and guides principals to:
- Reflect on lessons learned from the real-life scenarios
- Deepen their understanding about their practices through powerful coaching questions
- Write about and reflect on their own experiences in journaling sections Engage in proven professional development activities with their staff
Order this great resource now at: The Elementary Principals Personal Coach
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Coaching Conversations by Linda Gross Cheliotes and Marceta Fleming Reilly
An effective and inexpensive approach for facilitating transformation through the entire school community!
Coaching conversations shift responsibility for instructional improvement from the school leader to the entire school community. With these proven, practical coaching conversational techniques, school leaders can engage and motivate their school communities to work collaboratively toward total school transformation. This easy-to-use, research-based handbook helps school leaders:
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Develop open and reflective conversations with staff members
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Build skills for motivating their staff
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Adopt new habits for working with teachers, staff, and students
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Utilize the power of committed listening and non-judgmental feedback
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Create positive changes in how people think and interact
Order Coaching Conversations at: Coaching Conversations
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Please watch for more soon-to-be-published books being authored by CFR Coaches.

See Details and Register at www.coachingschoolresults.com
For more information on presuming positive intent and other essential skills of a coach leader, enroll now in one of our valuable and highly rated seminars.
Most seminars are four days in length. Some are held on four consecutive days while others are held in two-day increments over two months so please check the seminar dates carefully. Most seminars also include a series of three, hour-long follow-up teleclasses specifically designed for seminar participants!
- Leadership Coaching for High Performance: Dallas, TX,
September 14-17, 2010 (Follow-up Teleclass dates will be forthcoming)
- Strategies for Powerful Leading and Living: Dallas, TX,
October 6-7 & 20-21, 2010 (Follow-up Teleclass dates will be forthcoming)
Visit www.coachingschoolresults.com/calendar.html for a full list of upcoming seminars.

Visit our blog! www.coachingschoolresults.com/blog
If you haven’t yet had a chance to visit our blog, please take a minute now to see what a great resource you have available to you.
http://www.coachingschoolresults.com/blog
The purpose of our blog is to:
- keep you informed of the latest in coaching methodologies;
- give you tips and tools that you can implement immediately to improve your leadership coaching skills;
- bring you information about becoming a coach leader;
- provide a place where you can “respond back” – tell us what you think and share your ideas with others via blog comments;
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Visit us now and make the CFR Blog part of your journey to continue updating your skills! http://www.coachingschoolresults.com/blog
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